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These terms set out the agreement for online trading between ZVOKE THE LABEL (“ZVOKE THE LABEL”) and the user of this website (“You”) Please read them carefully before continuing using the website. You must accept these terms and conditions to access this website any further.

This website is owned and operated by ZVOKE THE LABEL. 


 

PLACING AN ORDER AND PAYMENT PROCESS

By completing an online order, you are making an offer to purchase the product at the price on our website.

Payment must be made at the time of submitting the online order, unless Cash on Delivery method is chosen. Payment can be made by Paypal,  Stripe payments and most debit cards such as American Express, Citibank, DISCOVER, JCB, VISA, Mastercard & Western Union.. You warrant that you are an authorised user of the credit card or PayPal account used to complete payment.

All online orders placed through this website are subject to confirmation and acceptance by ZVOKE THE LABEL. We will email you with confirmation of your online order. ZVOKE THE LABEL may reject your online order for any reason and refund any payment made by you, at any time prior to dispatch.

The online order must be paid in full immediately upon entry into the Agreement. All transactions on the website (zvokethelabel.com) are settled in Euros (EUR). The conversion rate varies from day to day with the current exchange rate. Many banks also charge a small currency conversion fee, contact your bank or credit provider before placing an order for further details.

ZVOKE THE LABEL prices may vary in the event of price changes or mistakes on this website without prior notice to you. If ZVOKE THE LABEL requests payment for increased prices, you may cancel the order. Notification of your wish to cancel the order in these circumstances must be received within ten (10) business days of the announcement of the increase.

 


 

PROMOTIONAL CODES

ZVOKE THE LABEL occasionally has special offers that can be applied to your order by using a promotional code. In order to take advantage of these promotions, you must enter the promotional code in the space provided during the checkout process and hit the “apply” button. The value of the promotion will be applied to your order automatically.

If you have not applied the promotional code but order was placed during the event contact our team straight after you’ve placed your order. It is up to ZVOKE THE LABEL’s discretion to refund you the discounted amount.

Please note, only one promotional code may be used per transaction. Unless otherwise specified each promotional code may only be used once per customer.

 


 

COOKIE POLICY

We use “cookies” when you visit our website. It is a technology that enables us to personalize our service to you and track the patterns of behaviour of visitors to the website.

By using our website, you agree to us placing cookies on your device and accessing them when you visit the website in the future. You can modify the settings on your device to prevent cookie use. Please note by disabling cookies, you user experience may be affected and you might not be able to take advantage of certain functions.

There are four main types of cookies – here’s how and why we use them:

  • Analytics cookies: these cookies allow us to measure and analyse how our customers use the website, to improve both its functionality and your shopping experience.
  • Customer preference cookies: when you are browsing or shopping, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.
  • Targeting or advertising cookies: these cookies are used to deliver marketing and advertising materials that are relevant to you.

 


 

LIMITATION OF LIABILITY

ZVOKE THE LABEL has provided information on this website as accurately as possible. We take all precautions possible to keep the details of your orders and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party acquires unauthorised access to any data you provide when accessing or ordering from the website.

To the extent permitted by law, all guarantees, warranties or representations which are not specifically stated in this Agreement are excluded. If ZVOKE THE LABEL is liable for breach of an obligatory guarantee or implied warranty or representation, ZVOKE THE LABEL’s obligation is, at its option limited to the replacement of the products or the supply of equivalent products, the repair of the products or the payment of having the products replaced or repaired.

 


 

INTELLECTUAL PROPERTY

ZVOKE THE LABEL owns the intellectual property in its garment designs, fabric designs and images. ZVOKE THE LABEL forbids the use of its designs and images for any purpose without prior written consent from ZVOKE THE LABEL.

 


 

RETURN POLICY

If you’re looking to return or exchange your ordered product for whatever reason, we would be glad to help. We offer free returns or exchanges within 14 days of receiving your order. You can return your product for a different product or a refund to the original payment method. If you feel like needing support regarding return issues, please do not hesitate to contact our team.

 


 

FAULTY POLICY

We aim to provide you with products of the highest standard and quality. However, there is a small chance of receiving a product with a manufacturing fault, if happens so, please contact us as soon as you receive your order. This way we can guide you through the returns process and help resolve the problem. Providing our team with clear images of the damage or fault will help us address & solve the problem much faster.

If ZVOKE THE LABEL confirms that the product has a manufacturing fault, we will replace the product or refund the price of the product to your original payment method at your request. If the product is found not to have a defect or deemed out of warranty, we will ship the product back to you.

It does not constitute a defect, if in our reasonable opinion, the product has, following the sale to you, become of unacceptable quality due to fair wear and tear, misuse or failure to use in accordance with care for instructions.

 


 

WEBSITE SECURITY

http://zvokethelabel.com is protected by SSL (Secure Socket Layer) encryption. SSL is a security device that ensures that any data, which you enter into a secure area of the website, is encrypted during transmission over the Internet. SSL utilises data encryption to create a secure environment for you to conduct your online transactions. In order for SSL to be effective, you must be using an SSL compliant browser.

ZVOKE THE LABEL does not store or keep credit card numbers from online transactions. The last four numbers and the expiry date of your credit card number are kept for order verification and identification purposes only. In the event a credit card is used without the holder’s authorisation, the cardholder must notify their credit card provider in accordance with their reporting rules and procedures.

 


 

WEBSITE AVAILABILITY

On the rare occasion, http://zvokethelabel.com could require some down-time, either scheduled or unscheduled. ZVOKE THE LABEL will try to ensure the amount of down-time is limited. ZVOKE THE LABEL will not be held liable for any consequences during down-time.

 


 

YOUR USE OF THE WEBSITE

By using our website (zvokethelabel.com) you agree that you will use this website in accordance with these terms and conditions and that you will not use this website for any unlawful purpose.

You will not violate or attempt to violate the security of this website. You will not hack into this website, ZVOKE THE LABEL computer systems or the computer systems of other users of this website. Hacking means unauthorized access, malicious damage and/or interference.

As you browse ZVOKE THE LABEL, advertising cookies/files will be stored on your computer in order to personalize and improve your shopping experience.

By entering this website you agree to these terms and conditions. From time to time, this agreement will be reviewed and may be revised. ZVOKE THE LABEL reserves the right to change this Agreement at any time. Any such changes will be posted on this website.

 


 

TERMINATION

ZVOKE THE LABEL reserves the right to terminate the agreement to supply products to you at any time before the products are dispatched. ZVOKE THE LABEL will not be liable to you for any expenses or damages whatsoever for terminating this Agreement.

If the product has not been delivered to you prior to any termination of this Agreement, ZVOKE THE LABEL will refund any payment you have made prior to termination.

ZVOKE THE LABEL may terminate the agreement under which you can use this website immediately without notice if you are in breach of our website term and conditions.

 


 

FULL AGREEMENT

This Terms of Sale and use of website agreement together with the other policies on this website are the entire agreement between us (ZVOKE THE LABEL) and the user (yourself).

SEVERABILITY

If any provision of these Terms and Conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and where capable the validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.

 


 

CONTACT INFORMATION

Questions regarding Terms & Conditions should be sent to us at:

E-Mail: info@zvokethelabel.com

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