FAQs

All available frequently asked questions. For further assistance, please contact us.

What does ZVOKE mean?

ZVOKE is inspired by the nickname that one of the creators used when playing video games as a child.

Where is ZVOKE located?

ZVOKE is located in Serres, Greece.

Does ZVOKE ship worldwide?

ZVOKE currently only ships to Greece and Cyprus countries.

What service does ZVOKE ship with?

All orders in the European Union are shipped using DHL Express.
In Greece, all orders are shipped with Geniki Taxidromiki.

How long will it take to receive my order?

DHL Express delivery to European countries is 1-3 business days.
Geniki Taxidromiki delivery is 1-2 business days.

How do I return my order?

In order to return any item, please head to our return policy.

How can I contact your customer service team?

You can contact our customer service team by emailing us at support@zvokethelabel.com, or by using the contact form on our website. We will respond to your inquiry within 1-2 business days.

How do ZVOKE garments fit?

The fitting between our clothes differ. Please read each product's size chart located at the product page.

What Payment methods do ZVOKE accept?

ZVOKE has partnered up with Shopify, Revolut & Stripe in order to accept all common methods of payments such as most credit cards, Paypal and Revolut.

How do I care for my garments?

We recommend following the care instructions on the label of each garment. Typically, we advise washing garments in cold water and tumble drying on low heat or air drying to prolong the life of the garment.

Do you have a physical store where I can try on your clothing?

We apologize, but we do not currently have a physical store. However, we offer a detailed size chart to help you find the perfect fit, and we also have a hassle-free return policy in case the size is not quite right. We understand that it can be difficult to purchase clothing online without trying it on first, but we strive to make the online shopping experience as easy and stress-free as possible.